Alertcoat

Shipping Policy

Outline

This Shipping Policy describes the processing and delivery of physical products. We focus on prompt, secure delivery with clear communication throughout.

Order Processing

Orders are processed during regular working hours after payment confirmation. High demand or holiday periods may cause slight delays. Any major delays will be communicated immediately.

Available Shipping Options

We collaborate with trustworthy couriers and postal services for reliable delivery and tracking. Shipping options depend on your location.

Estimated Delivery Windows

Delivery times vary by location. Domestic shipments generally arrive in 5–14 business days, while international deliveries might take 10–21 business days.

Shipping Constraints

Some regions might have import restrictions or delivery limitations. It's crucial for customers to ensure their addresses are accurate and deliverable.

Handling Lost or Damaged Orders

If your order is lost or damaged, reach out to us right away. We'll coordinate with the courier to find the best resolution, potentially involving a replacement or refund.

Customs Fees and Taxes

International shipments might incur customs fees or taxes as determined by local authorities. These charges are the responsibility of the recipient.

Confirmation of Delivery

Once a courier confirms delivery to the specified address, responsibility shifts to the recipient.

Policy Revisions

We may adjust this Shipping Policy periodically. Any changes will be documented on this page.